Supply Chain Management

We view our business partners as key partners and seek to establish a relationship of trust and mutual growth through fair and open trading as well as compliance with all laws and ordinances.

The Glory Group will procure parts from suppliers in a fair and transparent manner in all aspects of our transactions while strictly observing related laws and regulations and establishing relationships built on mutual trust. As we proceed with our procurement activities, we will consider both our CSR and environmental conservation toward developing a sustainable society.

In addition to strict compliance with applicable laws, we respect the ethical norms of society and promote transparency, fairness, and equitability in our purchasing activities.

Based on Glory's Environmental Policy, "We will act in earth-friendly ways and supply environment-friendly products and services and contribute to realize sustainable society." We are committed to environmental preservation initiatives, and we have established Green Procurement Standards covering the purchasing and procurement of materials.

Glory provides opportunities on an impartial basis to all suppliers who comply with our selection guidelines, regardless of whether or not they are based in Japan and without regard to prior transaction history. We endeavor to find the best suppliers for our company by maintaining free competition and ensuring fair evaluation and selection.

Our Quality Policy is "We will provide products and services in a timely manner to win the confidence and satisfaction of customers." We focus on quality, price, delivery schedules, and technology development, and we make active use of proposals from our suppliers regarding new materials and ways to lower costs.

Through fair transactions, we aim to establish relationships of trust with suppliers and contribute to our mutual advancement.

Confidential business and technical information acquired by Glory in the course of purchasing transactions is managed strictly and never divulged to outside parties without the consent of the supplier concerned.

We promote responsible corporate behavior in the supply chain with our business partners.

Supplier Conference in Japan (2024)

We value cooperative partnerships with our suppliers, who are essential business partners for our constant production of high-quality products.

We host annual supplier conferences, where we explain the Group's procurement policies, business environment, current strategies, and initiatives to strengthen partnerships with our suppliers. The conference held in May 2024 gathered representatives of 177 suppliers. Going forward, we strive to build and maintain the relationships of trust with our suppliers to realize a sustainable society in liaison.

As a defect preventative measure, the company's Parts Inspection Department visits our suppliers on a regular basis to audit their parts processing procedures and work environment, and advise on quality improvement if necessary.

In addition, we organize annual events such as “Quality Improvement Activity Presentation” and “Circuit Board Quality Meeting” as information-sharing opportunities with suppliers, where we present quality improvement case studies. In the event of defects, we conduct “Quality Conferences” with our suppliers to discuss on root causes, countermeasures, and deployment of measures to prevent the recurrence of similar defects in their parts processing processes.

The Glory Group focusses on employee education to promote sustainability initiatives across its supply chain and ensure fair and open trading. We train domestic and overseas procurement staff through an e-learning program, available in three languages. This consists of curriculum modules such as the Japanese Subcontract Act and responsible procurement, helping staff to improve their skills and acquire the knowledge they need.

In fiscal 2023, we provided e-learning on the Subcontract Act and responsible procurement to approximately 160 employees in Japan and overseas.

Glory issued the Glory Responsible Procurement Guidebook for suppliers in Japan and Glory Supplier Code of Conduct for overseas suppliers to further promote responsible procurement in March 2014 (Updated in April 2022). The guidebook stipulates the Group’s basic stance on sustainability as well as Glory’s requests to business partners such as respect for human rights, occupational health and safety, and anti-corruption as well as environmental protection. Glory uses the guidebook to encourage cooperation with business partners in promoting sustainability initiatives throughout its supply chain.

In particular, the revised guidebook includes items related to respect for human rights, such as prohibition of child labor and forced labor, appropriate payment of wages, and management of working hours, and we are working with our business partners to ensure compliance.

In addition, in accordance with the UK Modern Slavery Act, which came into effect in the UK in 2015, Glory Global Solutions (International) Ltd., together with its business partners, has published a statement on activities to prevent forced and compulsory labor and human trafficking, which was approved by the Board of Directors. In fiscal 2021, there were no cases of child labor or forced labor.

The Glory Group is taking steps to comply with the code of conduct established by the Responsible Business Alliance (RBA, formerly EICC), a CSR promotion organization for supply chains mainly in the electronic device industry, and the conflict mineral survey.

Every year, we conduct surveys to our business partners on their sustainability initiatives, using the Group's Responsible Procurement Self-Inspection Checklist that covers the areas of Environment, Human Rights & Labor, Safety & Health, and Fair Trade & Ethics.

Our fiscal 2023 survey involved 600 first-tier suppliers (Japan: 428, China: 95, Philippines: 58, Singapore: 19) with a 100% response rate.

Upon the first transaction, our suppliers are requested to agree and comply with the Glory Supplier Code of Conduct and the Green Procurement Standard, which describe the Group's purchasing policies that cover the areas of compliance, environmental protection, and sustainable procurement. To promote sustainable procurement in liaison, we conclude a memorandum of understanding on responsible procurement with our suppliers, including requests to complete the Responsible Procurement Self-Inspection Checklist.

We conduct surveys in cooperation with our suppliers, as a part of our commitment to responsible mineral procurement in the Group's supply chain. Surveys use the Conflict Minerals Reporting Template (CMRT) and the Extended Minerals Reporting Template (EMRT) provided by the Responsible Minerals Initiative (RMI) to examine the inclusion of target minerals and to identify smelters in our supply chain. Going forward, we will continue to ensure transparency in mineral procurement and avoid the use of conflict minerals in liaison with our suppliers.

Glory established the Green Procurement Standard to put into action its basic policy of promoting environmentally sound purchasing. We will remain committed to the purchasing of materials and parts that have minimal environmental impact with the cooperation of our suppliers.

Green Procurement Standard, 22nd edition

Specified Chemical Substances, 32nd edition

We are conducting a survey of chemical substances contained in products delivered by our business partners.

The survey will be conducted at "chemSHERPA" provided by the "Article Management Promotion Council (JAMP)".

"Data creation support tool", "operation manual", etc. are posted on the following website, so please refer to the link.

The Glory Group operates the Supplier Compliance Hotline as a point of contact to raise concerns about Group compliance violations in order to further encourage transparent and fair purchasing trading with them. These whistleblowing reports are filed by the relevant department of GLORY LTD., which is independent of Glory’s subject procurement department, where they are properly handled through an investigation of the facts and circumstances.

No compliance violations were reported by suppliers in fiscal 2023.