We view our business partners as key partners and seek to establish a relationship of trust and mutual growth through fair and open trading as well as compliance with all laws and ordinances.
We, as a Glory Group, procure parts from our suppliers in a fair and transparent manner in all aspects of our transactions, while strictly observing related laws and regulations, and establishing the relationship built on the trust with them as their partner. We also proceed our procurement activities taking into consideration of the concept of both CSR and the environmental conservation for developing sustainable societies.
In addition to strict compliance with applicable laws, we respect the ethical norms of society and promote transparency, fairness, and equitability in our purchasing activities.
Based on Glory's Environmental Policy, "We will act in earth-friendly ways and endeavor to provide environmentally-conscious products with services that contribute to a sustainable society." We are committed to environmental preservation initiatives, and we have established Green Procurement Standards covering the purchasing and procurement of materials.
Glory provides opportunities on an impartial basis to all suppliers who comply with our selection guidelines, regardless of whether or not they are based in Japan and without regard to prior transaction history. We endeavor to find the best suppliers for our company by maintaining free competition and ensuring fair evaluation and selection.
Our Quality Policy is "We will provide products and services in a timely manner to win the confidence and satisfaction of customers." We focus on quality, price, delivery schedules, and technology development, and we make active use of proposals from our suppliers regarding new materials and ways to lower costs.
Through fair transactions, we aim to establish relationships of trust with suppliers and contribute to our mutual advancement.
Confidential business and technical information acquired by Glory in the course of purchasing transactions is managed strictly and never divulged to outside parties without the consent of the supplier concerned.
We promote our procurement activities through seriously considering the concept of CSR.
Business partners are important partners that enable Glory to manufacture high-quality products consistently, while having a cooperative system in place is vital.
Glory therefore holds its annual Supplier Conference in Japan, during which it explains the company’s current situation, strategies, and purchasing policy. In fiscal year 2018, Glory held the conference in May, with 170 business partners in attendance. Conferences are also held at GLORY Products Ltd., GLORY Denshi Kogyo (Suzhou) Ltd., and GLORY (PHILIPPINES), INC. as part of an effort to build trusting relationships that allow Glory and its business partners to share the common goal of achieving a sustainable society.
We also regularly hold our Quality Conferences, for sharing information on quality and manufacturing processes and examining related issues, and Quality Improvement Activity Workshops or Substrate Quality Policy Briefing, during which business partners present their quality improvement initiatives. These provide opportunities for business partners to share best practices as well.
Our parts acceptance unit also conducts periodic inspection visits to our business partners for onsite reviews of manufacturing processes and to offer advice for improvements.
The Glory Group focusses on employee education to promote CSR across its supply chain and ensure fair and open trading. The Group trains domestic and overseas procurement staff through an e-learning program, available in three languages. The program consists of curriculum modules such as the Japanese Subcontract Act and CSR procurement, helping staff improve their skills and acquire the knowledge they need.
A total of 154 employees participated in the training sessions in fiscal year 2018.
Glory issued the Glory CSR Procurement Guidebook for suppliers in Japan and Glory Supplier Code of Conduct for overseas suppliers to further promote CSR procurement in March 2014. The guidebook stipulates the Group’s basic stance on CSR as well as Glory’s requests to business partners such as respect for human rights and occupational health and safety as well as environmental protection. Glory uses the guidebook to encourage cooperation with business partners in promoting CSR initiatives throughout its supply chain.
The Glory Group is taking steps to conform with the Code of Conduct established by the RBA (Responsible Business Alliance, formerly EICC), a CSR promotion organization for supply chains mainly in the electronic device industry, and the conflict mineral survey.
Glory periodically monitors the CSR efforts of business partners through a survey using its CSR voluntary checklist.
In fiscal year 2018 the company surveyed 452 domestic primary business partners that handle 78% of Glory’s total purchases and reported the findings to the 432 business partners who responded (response rate: 96%). A total of 95 domestic primary business partners for GLORY Products Ltd. was also surveyed and subsequently received the findings (response rate: 100%).
Starting in fiscal year 2019, the scope of the surveys will be expanded to include primary overseas business partners.
Glory established the Green Procurement Standard to put into action its basic policy of promoting environmentally sound purchasing. We will remain committed to the purchasing of materials and parts that have minimal environmental impact with the cooperation of our business partners.
The Glory Group operates the Supplier Compliance Hotline as a point of contact for business partners to raise concerns about Group compliance violations in order to further encourage transparent and fair purchasing trading with them. These whistleblowing reports are filed by the relevant department of GLORY LTD., which is independent of Glory’s subject procurement department, where they are properly handled through an investigation of the facts and circumstances.