Respecting Human Rights
- Basic Concept
- Glory Group Human Rights Policy
- Promoting Human Rights
- Human Rights Due Diligence
- Human Rights Remediation Mechanism
- Raising Awareness of Human Rights
We support various international rules related to human rights and respect for basic human rights.
Basic Concept
In April 2024, we re-defined the Group's values as “Our Values” to be respected and followed by all employees as the basis of actions and decisions in our efforts to realize the Group's corporate philosophy. “Our Values”, which are Customer Delight, Integrity, Innovation, Speed, Diversity & Respect, and Teamwork, respect diverse values, cultures, and individuality, and are intended to maximize the power of teamwork to make the impossible possible.
The Glory Legal Code of Conduct governs the laws and codes of ethics to be followed by the employees of the Glory Group and stipulates rules regarding human rights including discrimination and harassment. Having signed the United Nations Global Compact, the Glory Group is committed to promote corporate activities and work environment that respect human rights and diversity.
We have identified “Respecting human rights” as one of the top sustainability material issues to be addressed in the 2026 Medium-Term Management Plan (FY2024-FY2026) , in response to the increasing demand and expectations regarding human rights in corporate activities across the globe. As a guideline to implement the Group's initiatives, we formulated the Glory Group Human Rights Policy in April 2024 in accordance with the UN Guiding Principles on Business and Human Rights.
Glory Group Human Rights Policy
1. Purpose
The purpose of this Human Rights Policy (this “Policy”) is to enshrine the Glory Group's (“GLORY” or “our”) global stance on ensuring responsible business practices in upholding human rights within all our operations based on our corporate philosophy, and to fulfill such responsibilities. GLORY respects human rights as a cornerstone of our business activities and maintains a zero-tolerance approach to human rights violations.
2. Scope of this Policy
This Policy applies to all those working in, and with, GLORY. We also expect and continuously encourage all of our business partners, including suppliers and distributors, to understand and support the contents of this Policy, and continue to work to ensure that it is respected.
3. Respect for International Principles and Standards
GLORY is committed to respecting human rights as set out in the UN Guiding Principles on Business and Human Rights and supports the UN International Bill of Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, and the OECD Guidelines for Multinational Enterprises on Responsible Business Conduct.
Further, as a signatory to the UN Global Compact, GLORY supports the “Ten Principles of the UN Global Compact” and complies with the laws and regulations of each country and region in which we operate. In cases where the domestic laws and regulations differ from the international norms, GLORY pursues ways to respect internationally recognized human rights principles and standards.
4. GLORY’s Ongoing Commitments
The GLORY Legal Code of Conduct and related policies, which all GLORY officers, employees and business partners are required to follow, stipulate the protection of human rights, including prohibition of discrimination and harassment. Also, we provide avenues through which to raise any related concerns on human rights and protect whistleblowers against any disadvantageous treatment.
5. GLORY's Priorities
(1) Prohibition of discrimination
GLORY takes a zero-tolerance approach to any discrimination or acts that harm personal dignity based on one's national origin, race, ancestry, religion, beliefs, place of birth, age, sex, sexual orientation, gender identification, disabilities, marital status, social status, etc.
(2) Prohibition of forced or child labor
GLORY takes a zero-tolerance approach to any forced or child labor, including but not limited to slavery and human trafficking.
(3) Prohibition of harassment
GLORY does not tolerate any actions that cause physical or mental distress, including harassment in all its forms.
(4) Promotion of occupational safety and health
GLORY is committed to creating and maintaining a safe and healthy work environment and supporting our employees’ physical and mental health.
(5) Appropriate management of work hours and payment of wages
GLORY is committed to appropriately managing work hours and providing a minimum wage, in accordance with the laws and regulations of each country and region in which we operate.
(6) Respect for basic labor rights
GLORY respects basic labor rights in each country in which we operate, including the freedom of association and the right to organize and bargain collectively.
(7) Respect for privacy and protection of personal information
GLORY respects individual privacy and complies with the laws and regulations of each country in which we operate, including GDPR (EU General Data Protection Regulation), to manage personal information appropriately.
6. Human Rights Due Diligence
GLORY will carry out human rights due diligence on a continual basis in accordance with this Policy. We will assess the impact that our business activities have on human rights and will commit to preventing or mitigating any identified adverse impact.
7. Remediation
If GLORY identifies that it has caused or contributed to adverse human rights impacts through our business activities or relationships including our supply chain, we will promptly investigate any alleged human rights violations and provide effective remediation through appropriate methods. Where GLORY has not caused or contributed to adverse human rights impacts, but our operations, products or services are directly linked to adverse human rights impacts through our value chain, we will use our leverage to ensure that business enterprises that have caused or contributed to such adverse impacts make efforts to remedy the situation.
8. Stakeholder Engagement
GLORY is committed to continuous improvement of our efforts and initiatives based on this Policy through consultation and communication with related stakeholders.
9. Information Disclosure
GLORY makes an effort to ensure transparency and appropriately discloses our progress on respecting human rights and achievements based on this Policy through our website and reports such as an integrated report.
10. Education
GLORY continuously provides education and training to its officers and employees as necessary to implement this Policy.
11. Governance
GLORY establishes the framework to implement this Policy and the Board of Directors of GLORY LTD. oversees and monitors compliance with this Policy and the status of its implementation.
12. Policy Review
GLORY regularly reviews and revises our policies to take actions to respect human rights more appropriately and respond to changing laws, regulations, and ethical and societal demands globally.
This Policy has been approved by the Board of Directors of GLORY LTD.
(Established on April 1st, 2024)
Promoting Human Rights
The Human Resources Sub-committee works under the Sustainability Committee chaired by the President, and is composed of representatives of the company's HR department and Sustainability Promotion Office. The Sub-committee takes the lead in global human rights initiatives in liaison with the Group's legal departments, purchasing departments, etc.
Human Rights Due Diligence
For sustainable business management and procurement, the Glory Supplier Code of Conduct stipulates the Group's purchasing policies which all suppliers are requested to follow, in relation to compliance with laws/regulations and international norms, environmental conservation, and fair and equitable trading. The Code also features a section on human rights including child/forced labor, discrimination, inhumane treatment, and appropriate work-hour management and wage payment to ensure human rights are respected throughout our value chain.
In addition, we conduct annual supplier surveys using the Group's Responsible Procurement Self-Inspection Checklist. The surveys are intended to check on suppliers' initiatives taken and compliance with the company's human rights policy, labor safety policy, and other policies stipulated in the Glory Supplier Code of Conduct.
In fiscal 2023, the survey involved 600 first-tier primary suppliers (Japan: 428 companies, China: 95 companies, Philippines: 58 companies, Singapore: 19 companies) with a 100% response rate. Subsequently, we visited three of our overseas suppliers, whose responses were considered insufficient, to conduct face-to-face interviews. As a result of the above, no human rights violations were found among our first-tier suppliers.
| Item | FY2021 | FY2022 | FY2023 | |
|---|---|---|---|---|
| Results | Results | Targets | Results | |
| Number of companies that completed the Responsible Procurement Self-inspection checklist | 554 | 583 | 600 | 600 |
| Interviews by visit | - | - | - | 3 |
In accordance with the UK's Modern Slavery Act enacted in 2015, Glory Global Solutions (International) Ltd. has issued a statement on initiatives taken in liaison with its business partners to prevent forced labor and human trafficking, according to the resolution made by the company's board of directors.
Human Rights Remediation Mechanism
The Glory Group has internal and external whistleblowing hotlines available for all employees. The hotlines handle inquiries and reports on the Group's compliance matters including human rights violations and harassment. Identified cases are dealt with by the company's Legal and Human Resources Departments which address problems and take preventative measures. In fiscal 2023, we received 31 inquiries, for which we have investigated and taken necessary actions.
The Supplier Compliance Hotline are available for our suppliers and can be accessed anonymously to report on compliance matters. The reported cases are filed and handled by the relevant department independent from the procurement department. Fiscal 2023 received no reports from suppliers.
Raising Awareness of Human Rights
The Glory Group strives to raise employees' awareness of human rights to prevent workplace discrimination and harassment. The Group provides harassment-focused training for newly appointed managers and e-learning for all our Group employees.
In fiscal 2023, 7,145 of domestic Group employees participated in the e-learning (99.9% completion rate). We also facilitated harassment-focused training in response to the requests within the company and from our domestic subsidiaries.
