CSR

Major CSR Initiatives in the Value Chain

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The Glory Group is implementing these major initiatives for each stakeholder category in the value chain.

  • Planning
  • Development
  • Procurement
  • Manufacturing
  • Sales
  • Maintenance
Value Chain
Major Initiatives for Each Stakeholder
Planning

Glory continues to take the challenges of addressing social issues by delivering products and solutions that provide value to customers.

Customers
●Create new value and solutions
●Plan products that match customer needs
Product lineup
Approx.950
CustomersGlobal environment
●Plan environmentally friendly products
Global environment
●Map out the product life cycle
Employees
●Develop global human resources
Development
As a development-oriented company, Glory is working to create new value that exceeds the expectations of customers as well as society.
Customers
●Swiftly develop products that match customer needs
●Ensure quality
●Incorporate universal design
●Develop products utilizing new technologies
R&D sites
11 sites in 7 countries
R&D investment
Approx. 13.2 billion yen (consolidated)
Number of patents, utility models, and designs owned by Glory
2,053 (consolidated)
CustomersGlobal environment
●Develop environmentally friendly products
G-Eco products
Developed 14 models
Employees
●Promote a work-life balance
●Provide education to improve employee skills
Procurement
Besides carrying out fair and open purchasing and ensuring stable procurement, Glory incorporates CSR throughout its entire supply chain.
Customers
●Ensure quality and pursue appropriate, competitive pricing
Business partners
●Promote CSR-oriented procurement in unison with suppliers
●Strengthen partnerships with suppliers
●Respect human rights within the supply chain
Response rate of the CSR voluntary checklist
Approx. 96% (GLORY LTD.)
100% (GLORY Products Ltd.)
Number of companies participating in Supplier Conferences
170 (GLORY LTD.)
62 (GLORY (PHILIPPINES), INC.)
97 (GLORY Denshi Kogyo (Suzhou) Ltd.)
Global environment
●Promote green procurement
●Preserve biodiversity
Manufacturing
Under Glory’s optimized manufacturing system, each of the company’s factories around the world applies its own strengths to deliver high-quality products in a timely manner.
Customers
●Ensure quality and reliable supply
●Shorten lead time
●Boost cost competitiveness
Manufacturing system
9 sites in 3 countries
Global environment
●Manufacturing and distribution processes that facilitate saving, recycling, and reusing resources
Local communities
●Ensure safety in the vicinity of each plant
Employees
●Respect human rights and ensure occupational health and safety
Lost Time Injury Frequency Rate
0.40
Sales
Glory flexibly responds to the changing market environment so it can provide optimized solutions, in a timely manner, that match customer needs.
Customers
●Provide products and solutions in a timely manner that match customer needs
●Provide appropriate information on products and services
●Properly manage customer information and personal information
Sell products and solutions in over 100 countries
CustomersGlobal environment
●Sell environmentally friendly products
G-eco products account for approx. 73% of sales
Global environment
●Reduce environmental impact at the time of disposal
Collection of used products (using the Wide-area Certificate System)
Approx. 98t (GLORY LTD., Hokkaido GLORY Co., Ltd.)
Employees
●Promote a work-life balance
●Introduce a teleworking program
●Develop SEs (system engineers)
Maintenance
Glory operates a highly reliable support system and provides high-value-added services that correspond with customer needs to earn the trust of customers and provide them with satisfaction and peace of mind.
Customers
●Provide prompt, reliable maintenance
●Improve maintenance quality through customer focus
●Plan services that match customer needs
●Properly manage customer information and personal information
Number of maintenance personnel
Japan: approx. 1,000
Overseas: approx. 2,400
Global environment
●Switch to eco-cars
●Sell CFC-free cleaning goods (Recycle Jet)
Number of newly filled Recycle Jets
Approx. 60,000 units (reduced CO2 emissions: approx. 30,000 t)
Employees
●Promote a work-life balance
●Train employees based on qualification systems
Environmental Impact Energy-induced CO2 emissions 15,135 t-CO2 (9.5% decline over previous fiscal year) Scope 1 Scope 2
 
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